HOW TO BOOK

It's really easy, and we're sure you'll love the speed with which we can secure your booking and accept your tenancy. It's all online which saves a lot of time and is kinder to the environment, so no more sending out documents, getting signatures, counter-signing, waiting for references... - the list goes on! Simply review your booking details online, provide card details and accept the terms and conditions by clicking the appropriate box to send your first rental payment. A few clicks and you're done! Simple.

There are three ways to book with us, we'll outline the process for each below but if you have any questions please just get in touch.

  1. Search and Book - Making a booking online with no viewing.
    1. Search online for real-time availability of apartments and shares with virtual tours
    2. Choose a apartment/room that you like and select your start and end dates
    3. Click to book the room
    4. Enter your personal details and complete the payment information
    5. Review your booking details, payment plan and the Terms and Conditions (these will be displayed in a PDF; we will also email them to you).
    6. Accept the Terms and Conditions and make your one week advanced rental payment (see Paying Your Rent)
    7. Receive an e-mail from us confirming your tenancy and follow the on screen instructions to set up how you will move in.
  2. View and Book - Booking a room after a viewing.

    You will have already viewed one of our properties with a member of the team who will have entered your details into the system and placed your chosen room/apartment on hold for you (please see Enquiry and Viewing for info on arranging a viewing).

    1. Open the e-mail we've sent and click on the 'complete booking tab'
    2. You will be taken directly to your booking page, and asked to complete the payment details
    3. Review your booking details, payment plan and the Terms and Conditions
    4. Accept the Terms and Conditions and make your one week advanced rental payment (see Paying your rent)
    5. You will then receive an e-mail from us confirming your tenancy. Follow the on screen instructions to set up how you will move in.
    If you weren't sure at the time of your viewing which room/apartment you wanted to go for you can do an online search to find what you're looking for or give us a call (see 1 & 3).
  3. Call and Book - Making a booking over the phone
    1. Call our team.
    2. Let us know your requirements or if you have seen something you like, give us the property name and apartment/room number (arrange a viewing if you would like one)
    3. Let us take all of your details, we will then hold the room and send you a booking e-mail
    4. Open the e-mail we've sent and click on the 'complete booking' link
    5. You will be taken directly to your booking page, and asked to complete the payment details
    6. Review your booking details, payment plan and the Terms and Conditions.
    7. Accept the Terms and Conditions and make your one week advanced rental payment (see Paying your rent)
    8. You will receive an e-mail from us confirming your tenancy, please follow the on screen instructions to set up how you will move in.